Terms & Conditions

This page (together with our Privacy Policy) tells you information about us and the legal terms and conditions (“Terms”) on which we sell any of the products listed on our website to you, including how you and we may change or end the contract and what to do if there is a problem.

These Terms will apply to any contract between us for the sale of products to you (“Contract”).

  • Please read these Terms carefully, and make sure that you understand them, before ordering any products from our website. By submitting your order to us you will be deemed to have accepted these Terms;
  • We amend these Terms from time to time. Every time you wish to order products, please check these Terms to ensure you understand the Terms which will apply at that time.

These Terms were most recently updated on 31/01/18. 

Please note that the statements in our Help Desk and translations of these English Terms and Conditions are provided as a courtesy for your convenience and are not intended to modify these Terms in any way.


We are Outdoor & Cycle Concepts Limited, a company registered in England and Wales under company number 03382348 and with our registered office at Unit 11, Kemble Business Park, Crudwell, Malmesbury, Wiltshire, SN16 9SH.  Our main trading address is Unit 11, Kemble Business Park, Crudwell, Malmesbury, Wiltshire, SN16 9SH. Our VAT number is GB771695393. 

We operate the following websites:

To contact us, for any reason, contact our Customer Services team by live chat, telephone on 01666 575500 or by post to:

Outdoor and Cycle Concepts Ltd



SN16 9WQ

If you are emailing us or writing to us, please include details of your order to help us to identify it.

“Writing” includes emails. When we use the words "writing" or "written" in these terms, this includes emails.



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