Standard Delivery Charges to the UK:
- UK Standard Delivery: £4.95, FREE Standard delivery on orders over £50
- Scottish Highlands: £4.95
- Northern Ireland: £4.95
- BFPO: Flat rate of £6 per order - Find out More
- Any UK Address for Gift Vouchers: FREE
Parcelforce, Royal Mail, DPD and other couriers have issued advice regarding deliveries and collections. These are updated at regular intervals however they will suspend and revise services to ensure the safety of their drivers. Please check the tracking number on the courier's website and bear in mind delays are likely.
Standard orders to a UK delivery address usually take 1-3 working days from the day you place your order for us to pick, pack, despatch, and for the courier to deliver to your address. Scottish Highlands may take up to 2 working days longer for delivery than mainland UK.
Standard orders will normally be delivered via Royal Mail First Class parcel service and are made between 8 am and 6 pm, Monday to Friday. Smaller items will be posted through your letterbox, but for larger items, a card will be left should no-one be there to accept the parcel. A signature will be required on delivery or, if you are not in, a neighbour’s signature will be taken if available, and a card left at your address to let you know where your parcel is. We are happy to deliver to work addresses, excluding PO Box numbers. In some instances, and at our discretion, we will upgrade to a traceable courier service at no extra cost to you.
Standard delivery timeframes are subject to stock availability from our warehouse. Where stock has to be picked from one of our stores, the delivery time may be extended. For goods that are out of stock, we will update you with our anticipated delivery date within 1 working day of receiving the order.
Different colours and sizes of the same item can have different delivery times. Please pay attention to the delivery date stated.
Parcels will be despatched when all items in your order are available. To arrange a split parcel delivery, please contact our customer services team.
Next Day and Named Day delivery services are currently not available.